I have to thank Diane for helping us out with expediting the production of our wedding rings! We originally placed our order in March, and when COVID19 happened, the production site in NY was shut down, and our wedding was also stalled. However, my (now) husband and I were stuck in an immigration situation which led to our decision to marry as soon as we get a chance to. We reached out to Diane again to see if she could help expedite the production of our rings, and she did exactly that. She was completely easy to work with and made sure our order was sent to the top of the line. Amazing worker, please send here my sincerest thanks!