Holden was super great! They custom designed a ring for my fiance that looks just like his dad's wedding ring, which is exactly what he wanted. My fiance is thrilled, his dad got emotional when he saw it, and I'm very happy as well. Holden's customer service also went above and beyond when USPS wouldn't deliver the ring to my office and got it back out the same day they received the return to sender without charging any extra for shipping. 10/10 recommend!