Absolutely the easiest experience I could have asked for. Best pricing, fast, and wonderful customer service. The ring sizer I received from Holden was a bit different than the one I purchased on amazon, but I trusted the Holden sizing and it was perfect. I also forgot to add the engraving, but went to the website and chatted with an employee who very quickly and easily adjusted my order while sending me factual confirmation it had been changed to my email. I highly recommend Holden, and the matte gold finish and quality on my ring is perfect.