After searching many other typi retail sites Holden popped up one day and caught my/our eye. After doing some extensive research to make sure the "too good to be true" feeling was on target I was impressed with the back story.and the products looked great.. Just had to run ot by my partner. Knowing that we had a planned trip to NYC I really wanted to meet with the folks at Holden with my partner and see 1st hand what kind of product they were offering.
We did just that. After meeting with Andrew for about an hour, (Almost unheard of for a co-founder of a company) were both very impressed ! He answered all our questions, and there were many, he had a comprehensive selection of just about every ring they sold that I had mentioned we had been interested in and our sizes. He came prepared and with extra stock to allow us to see differences and do some comparisons.
We had both thought we liked one style but found out there was a different style that offered a mirror - matte finish that ended up being the one...
The placing of the order itself was very easy. The timeliness of getting the order and then the outstanding customer service to fix for free a mistake we made on one of the 3 rings ordered was amazing.
We are extremely happy with the quality of the rings, the workmanship and design are perfect and the price cannot be beat!