We had a wonderful experience purchasing our rings from Holden. My husband’s ring needed to be resized (oops) and I decided that I wanted to exchange one of my two bands for a different design. The customer service at Holden was spectacular! We returned our rings in our original box. Instead of getting a refund for the returned ring and having to pay for the new ring, Holden just charged us for the difference in price between the two rings. The rings were delivered quickly and we couldn’t be happier with the final product! So glad that we were able to purchase ethically sourced rings from a company the excels at the ring buying experience!