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When we received our rings we were amazed by how beautiful and simple they were. We wanted to make some changes to the dimensions of our rings and when we emailed the company we got great suggestions. They made what could've been a long and tedious process into an awesome hands on experience for us. And we received our rings in two weeks. We are so grateful for not just our rings, but for the opportunity to be a part of the making of our rings. They are even more special because of that.