Amazing customer service. I realized I'd selected the wrong ring size over a week after I'd placed my order, and they immediately accommodated my request to change the size without any trouble. I love that the ring is handcrafted and can be resized free of charge down the line. And the price was great compared to other companies I had looked at. I also appreciated the marketing on the website which showed acceptance of all kinds of love. It was a no-brainer.