I'm so happy that we bought our rings from Holden. The free sizing kit was easy to use and accurate! I had a hard time making a decision between two profiles and ended up originally ordering the square ring, when it wasn't exactly what I wanted, I reached out to Holden, received a quick response, a new confirmed order for the exchange, and my new ring within a few weeks. It was smooth and simple! Not to mention our rings look great and we can't wait to wear them.