MATERIALS
{
"title": "MATERIALS",
"faqs": [
{
"question": "Do you work with alternative metals like tungsten, titanium, or cobalt?",
"answer": "\u003cp\u003eWe currently only offer traditional precious metals, such as platinum, white gold, rose gold, and yellow gold (here’s a \u003ca href=\"\/blogs\/all\/best-metal-wedding-band\" title=\"What's the Best Metal for my Wedding Band?\"\u003eblog post\u003c\/a\u003e we wrote on how to choose a metal for your ring!). Unfortunately, we’re unable to work with alternative metals, such as tungsten, titanium, or cobalt at this time.\u003c\/p\u003e"
},
{
"question": "What are lab-grown diamonds?",
"answer": "\u003cp\u003eCheck out our post on \u003ca href=\"\/blogs\/all\/what-are-lab-grown-diamonds\" title=\"What Exactly Are Lab Grown Diamonds?\"\u003elab-grown diamonds\u003c\/a\u003e to learn more about why we choose to only work with lab-grown diamonds (in short, they’re more ethical, sustainable, and affordable!).\u003c\/p\u003e"
},
{
"question": "How should I care for my ring?",
"answer": "\u003cp\u003eAs far as day-to-day wear goes, we recommend removing your ring before daily activities such as showering, applying lotion, exercising, washing dishes, etc. To clean your ring, you can use any jewelry polishing cloth that is designed for gold, silver, or platinum. We also dedicated a blog post to the cleaning process, which you can check out \u003ca href=\"\/blogs\/all\/how-to-clean-wedding-ring\" title=\"How to Clean Your Engagement or Wedding Ring\"\u003ehere\u003c\/a\u003e!\u003c\/p\u003e"
},
{
"question": "How does precious metal (solid gold and platinum) jewelry wear over time?",
"answer": "\u003cp\u003eAs precious metals like solid gold and platinum are softer than many of the surfaces you may contact on a day-to-day basis, you’ll notice scratches and scuffs beginning to develop on your piece as you start to wear it. Don’t worry—this is completely normal!\u003cbr\/\u003e\u003cbr\/\u003eThe first scratches and scuffs will always look particularly noticeable but will start to blend together over time, giving the piece a lovely, soft sheen. Generally, we’ve found that customers really love the way their jewelry wears over time!\u003cbr\/\u003e\u003cbr\/\u003eThe finish you choose can also play a factor in the appearance of the initial scratches. With our mirror finish option, the item will eventually end up developing a bit of a patina and become less shiny. With our matte finish option, the item will actually develop a bit of a shine over time.\u003cbr\/\u003e\u003cbr\/\u003eAdditionally, we offer re-polishing services for $70\/item if you’d like to restore the original finish at some point! Just shoot us an email at \u003ca href=\"mailto:help@hiholden.com\" title=\"Email to help@hiholden.com\"\u003ehelp@hiholden.com\u003c\/a\u003e, and one of our team members can get the process started for you. If you purchased an Extend Protection Plan and are within the coverage term, you can reach out to their virtual claims assistant \u003ca href=\"https:\/\/customers.extend.com\/en-US\/\" target=\"_blank\" title=\"Link to Extend\"\u003ehere\u003c\/a\u003e or call \u003ca href=\"tel:877.248.7707\" title=\"tel:877.248.7707\"\u003e877.248.7707\u003c\/a\u003e to file a re-polishing claim.\u003c\/p\u003e"
}
]
}
