FAQ
{
"title": "FAQ",
"faqs": [
{
"question": "The date\/time I’m interested in is no longer available. Do you have a waitlist?",
"answer": "\u003cp\u003eYes! \u003ca href=\"mailto:help@hiholden.com\"\u003eEmail us\u003c\/a\u003e or \u003ca href=\"tel:646.722.6817\" title=\"tel:646.722.6817\"\u003egive us a call\u003c\/a\u003e so we can add you to the waitlist. We’ll reach out if there are any cancellations.\u003c\/p\u003e"
},
{
"question": "Can I have a fully custom design consultation during my appointment?",
"answer": "\u003cp\u003eFor fully custom engagement rings or wedding bands, we kindly ask that you submit a request through our \u003ca href=\"\/pages\/custom-bespoke\" title=\"Custom \u0026 Bespoke Designs\"\u003e\u003cspan style=\"text-decoration:underline\"\u003ecustom design form here\u003c\/span\u003e\u003c\/a\u003e. Our showroom stylists are happy to assist with slight design modifications, but they are unable to provide full custom consultations during appointments.\u003c\/p\u003e"
},
{
"question": "What can I expect during a virtual appointment?",
"answer": "\u003cp\u003eDuring your virtual appointment, a Holden stylist will walk you through our ring styles, show you how they look on hand and up close, and answer any questions you have. It's a personalized experience designed to help you find the perfect ring.\u003c\/p\u003e"
},
{
"question": "What should I have ready for my appointment?",
"answer": "\u003cp\u003eIt's helpful to have an idea of your budget, timeline, and any style inspirations you love. If you're shopping with a partner, we recommend joining the video call together. No other preparation is necessary! We'll guide you through the rest.\u003c\/p\u003e"
},
{
"question": "Can I try on rings virtually?",
"answer": "\u003cp\u003eWhile you can't physically try on rings, our virtual appointments allow you to see ring styles up close and on hand through high-resolution video. A Holden stylist will guide you through various options, helping you explore styles, metals, and fit—all from the comfort of your home.\u003c\/p\u003e"
},
{
"question": "Do you offer a “try before you buy” program?",
"answer": "\u003cp\u003eWe don't currently offer a try-before-you-buy program. However, our virtual appointments are designed to provide a comprehensive view of our ring styles, ensuring you feel confident in your selection.\u003c\/p\u003e"
},
{
"question": "Do you offer styling appointments for jewelry (necklaces, bracelets, etc.)?",
"answer": "\u003cp\u003eAt this time, virtual styling appointments are focused on rings, including lab grown engagement rings, stackable rings, and wedding bands. While we don’t yet offer online styling for necklaces, bracelets, or earrings, we’re excited to expand those offerings in the future.\u003c\/p\u003e"
},
{
"question": "Does Holden have physical showroom locations?",
"answer": "\u003cp\u003eYes, we have private showrooms in New York City and Los Angeles! Appointments are available by request and are dedicated exclusively to engagement rings and wedding bands. During your visit, you'll meet one-on-one with a Holden stylist to explore ring styles, metals, and lab-grown diamond options.\u003c\/p\u003e\u003cp\u003eTo schedule your visit, please book an appointment here:\u003c\/p\u003e\u003cp\u003e\u003ca href=\"\/pages\/visit-us-nyc\" title=\"NYC Appointments\"\u003eHolden NYC Showroom\u003c\/a\u003e\u003cbr\/\u003e\u003ca href=\"\/pages\/visit-us-la\" title=\"LA Appointments\"\u003eHolden LA Showroom\u003c\/a\u003e\u003c\/p\u003e"
}
]
}
